A message about COVID-19
CURRENT UPDATE 06/08/2020
Following government direction, from Thursday 5 August, Uni Hill Factory Outlets will be open only to support stores that will be fulfilling click & collect orders, as well as food takeaway and delivery services.
Please contact each store directly regarding their click and collect options as well as directions for access.
Our cafes, restaurants, coffee shops and dining operators are open offer take-away and home delivery.
– Uni Lab
Both of the above operators can be accessed externally, without the need to enter the centre.
The health and safety of our customers, retailers, team and community is always our highest priority.
And remember, if you are unwell, please stay home.
We will continue to monitor and act upon the advice of the Victorian Government as the situation changes. We would also recommend staying up to date with the latest advice by visiting: vic.gov.au/coronavirus or health.gov.au
Thank you for your continued support. We are in this together, please stay safe.
UPDATE – 27/07/20
Your safety is our priority – you must now wear a face mask or covering
In line with Government direction, you must now wear a mask or face covering during your visit to our centre.
Help our community stop the spread of COVID-19 by keeping a healthy distance from each other.
And remember, if you have any COVID-19 symptoms, please do not enter the centre
*Face masks and coverings are now compulsory for everyone over the age of 12 when you’re out in public.
*This excludes people who cannot wear a mask for a medical reason. You may be asked to provide documentation to support this to our team, or to bring that documentation along with you next time you visit us.
The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, encouraging healthy physical distancing and good hygiene.
We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.
We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.
Please take care of yourselves, your families and friends during this uncertain time.
Centre Update 18/07/2020
Our team has been notified of a confirmed case of Coronavirus (COVID-19) in a team member who worked. This person last worked on 13 July 2020.
The team at Cotton On Mega is continuing to work closely with the Department of Health and Human Services (DHHS), and, as a precautionary measure, the store has been thoroughly cleaned and sanitised overnight.
We have received no advice which indicates there was any risk to our customers or retail team members who visited Uni Hill Factory Outlets.
We have also increased our cleaning roster since learning of the case, with additional focus on specific areas including handrails, toilets, door handles, sinks, change tables and parents’ rooms, as well as communal furniture throughout the centre. This will continue for the foreseeable future.
We want to assure you and your teams, the safety and wellbeing of our customers, retailers and the broader community is always our priority and we are continuing to monitor and act upon recommendations from our federal and state health departments.
The advice from authorities is for anyone showing signs of an infectious disease, including fever, sweats or chills to see a doctor immediately.
Precautionary measures include washing hands and covering your mouth and nose when coughing or sneezing.
For the latest health advice, and to stay informed, we recommend visiting: health.gov.au/ or vic.gov.au/coronavirus
Centre Update 09/07/2020
These are difficult times for our community, and we understand the facing uncertainty and ongoing challenges with renewed restrictions as a result of the evolving COVID-19 situation.
Our first priority is the health, safety and wellbeing of our customers, retailers, team members and the broader community and we wanted to provide you with an update on the Victorian Government’s recent COVID-19 update.
Our centre remains open to ensure you can access essential and necessary items you need.
With stage three restrictions our cafes, food court and dining operators can again remain open for take-away and delivery services only. Unaffected stores and services remain open for your convenience, with physical distancing in place.
Our precautionary safety measures remain in place, to ensure our centre is safe for those who rely on the service our retailers provide. These measures include:
· Signage reminding customers to keep a safe distance apart
· Increased sanitisation and cleaning of all customer touch points and high traffic areas
· Hand sanitiser at all entrances
· Precautionary closures of playground and kids rides and the closure of massage chairs, until further notice
We will continue to monitor and act upon the advice of relevant authorities as the situation changes. We would also recommend staying up to date with the latest advice from our state and federal health authorities, please visit: vic.gov.au/coronavirus or health.gov.au
We thank you, and the broader community, for your continued support and understanding during this unprecedented time.